Deloitte

Welcome to the Press Room, from Deloitte Insights, your source for the issues and ideas that matter to your business today. Host Tanya Ott interviews thought leaders and change makers on developments in business strategy, emerging technologies, growth, innovation, performance, risk and security, social impact, sustainability, talent and more. Deloitte Insights publishes original articles, reports, and periodicals that provide insights for businesses, the public sector, and NGOs. Our goal is to draw upon research and experience from throughout our professional services organization, and that of coauthors in academia and business, to advance the conversation on a broad spectrum of topics of interest to executives and government leaders. Deloitte Insights is an imprint of Deloitte Development LLC. This podcast is provided by Deloitte LLP and is subsidiaries and is intended to provide general information only. This podcast is not intended to constitute professional advice or services of any kind. For additional information about Deloitte LLP and its subsidiaries, please go to www.deloitte.com/about.
  • Navigating the energy transition from disruption to growth (2020/06/26 07:01)

    A new Deloitte report says 89% of energy and industrial executives are working toward a low-carbon future. The report’s authors, Stanley Porter and Kate Hardin, discuss the long- and short-term future of the energy sector.

  • Global economic outlook in the time of COVID-19 (2020/06/10 07:01)

    The Spanish Flu, the Great Depression, World War II—the economic fallout from these events may help us predict what's coming in the face of COVID-19. Deloitte global economist Ira Kalish talks with host Tanya about what we may encounter.

  • Global Marketing Trends 2020 (2020/05/27 20:36)

    In uncertain times, purpose can be the north star for brands. Deloitte US CMO Suzanne Kounkel tells Tanya why putting the customer at the center and pivoting to meet their needs in the moment can drive companies forward.

  • Wells Fargo's Debra Chrapaty on seeking change (2020/05/27 19:00)

    The road to leadership is different for everyone. For Wells Fargo CTO Debra Chrapaty, it meant making hard choices, living unapologetically, and embracing her superpowers.

  • Citi's Terri Gerosa on the power of make-or-break moments (2020/05/27 19:00)

    The road to leadership is different for everyone. For Terri Gerosa, global head of operational risk and control for Citi's Global Consumer Bank, it involved three countries, multiple pivot points, and seeing the difference between "no" and "not now."

  • Macro technology trends (2020/05/20 18:38)

    Macro forces and trends shape the technology of today and the future. Deloitte leader Bill Briggs and FedEx CIO Rob Carter show us ways to navigate the complex technology trajectory and judiciously invest in cutting-edge tech.

  • Staying grounded in uncertain times (2020/04/29 07:00)

    We are living in a contradictory times, as the world unites against COVID-19 by staying separate. That can be hard to reconcile. Tanya speaks with Jen Fisher, host of the WorkWell podcast, about mental health and practical ways to cope with isolation and anxiety in these trying times.

  • Confronting the COVID-19 crisis (2020/04/09 15:00)

    There's no playbook for doing business in the time of COVID-19, but resilient, compassionate leadership can help. Deloitte Partner Mike Kearney talks to seven Deloitte leaders on how to guide companies, employees, and clients through a pandemic.

  • Deloitte Insights | Celia Edwards Karam on her path to leadership (2020/03/18 18:00)
     
    The road to the C-suite is different for everyone. For Capital One Chief Audit Officer Celia Edwards Karam, it involved embracing audacious challenges, learning to quiet her inner monologue, and finding joy in the “big, hairy, interesting” problems.
  • Deloitte Insights | Sponsorship on the road to the C-Suite (2020/03/04 17:44)

    The path to leadership can be long and winding, but sponsors may be able to help smooth the way. Deloitte's Kenny Smith, Monica O'Reilly and Neda Shemluck discuss the impact of sponsorship as we move toward gender equity in leadership.

  • Deloitte Insights | Insights In Depth: The future of mobility (2020/02/26 19:00)

    At the proving grounds of Alliance, Texas, the private and public sectors work together to test out new ways to move goods and people. Host Tanya Ott explores the future of mobility with Mike Berry of Hillwood Partners and Rasheq Zarif of Deloitte.

  • New Year, New You 2020: Behavioral hacks to help your resolutions stick (2020/01/25 05:13)

    New Year's resolutions tend to be about changing bad habits -- and changing habits is hard. The Press Room has some real, actionable ideas to help you stick to your goals.

  • Global economic outlooks 2020 (2020/01/08 07:30)

    What effect could the ongoing trade skirmishes have on the global economy in 2020? Tanya Ott sits down with Deloitte Global Economist Ira Kalish to consider the possibilities.

  • The future of work and the lessons of duct tape (2019/12/11 22:26)

    Host Tanya Ott takes us back to two of our most popular topics of 2019: The meaning of work and the surprising parallels between duct tape and digital technology.

  • Can we make behavioral changes stick? (2019/11/20 19:00)

    Katy Milkman, codirector of the Behavior Change for Good Initiative, shares some surprising findings on what kinds of nudges can help people make long-term behavioral changes.

  • 2019 Deloitte holiday retail survey (2019/11/06 15:00)

    Driven by positive consumer sentiment about the economy and household income, this holiday season should see healthy retail spending, with consumers picking experiences over gifts, and e-commerce over in-store purchases, says Rod Sides, Deloitte’s Global Retail leader.

  • Within reach (2019/10/23 19:00)

    The percentage of women in finance leadership roles is growing, but there's still a ways to go to reach gender equity. Amanda Pullinger, CEO of 100 Women in Finance, joins Deloitte's Stacy Sandler and Alison Rogish to discuss how the industry can improve.

  • Making smart cities cybersecure (2019/09/25 19:00)

    Piyush Pandey, managing director at Deloitte’s Risk and Financial Advisory practice, talks about how to guard against cyberattacks on smart cities’ web of interconnected technologies and constant data flow.

  • The adoption of disruptive technologies in the consumer products industry (2019/08/29 07:21)

    To benefit from disruptive technologies such as AI and blockchain, businesses need to experiment with them, learn from failures, adapt, and start over, says Barb Renner, Deloitte US consumer products sector leader.

  • The path to prosperity: Why the future of work is human (2019/08/16 17:48)

    Despite decades of growth, Australia is facing economic challenges. To be ready, the country should reassess notions about work, workers, and workplaces, say Deloitte Access Economics’ David Rumbens, Jessica Mizrahi, and Cathryn Lee.

  • Nudging for good (2019/07/24 20:04)

    Jim Guszcza, Deloitte’s chief data scientist, explains how behavioral nudges, aided by AI and data science, can help governments, universities, and businesses address some of their most pressing issues.

  • Deloitte Resources 2019 Study (2019/06/26 22:06)

    Host Tanya Ott met with Stanley Porter and Marlene Motyka—authors of Deloitte’s 2019 Resources Study—to discuss how businesses and consumers are tackling climate change’s challenges and how to reduce carbon footprints.

  • The chief data officer in government (2019/06/18 22:13)

    In today’s data economy, governments should rethink what data can accomplish and work toward facilitating platforms where it can be used efficiently to further the greater public good, say Deloitte’s Bill Eggers and Beeck Center’s Sonal Shah.

  • What is work? (2019/05/22 19:00)

    Automation is changing how work gets done, and companies need to shift workers’ focus from routine tasks to more value-creating activities, the kind machines can’t replicate, say John Hagel and Maggie Wooll of Deloitte’s Center for the Edge.

  • Ready, set, game: eSports and televised sports (2019/05/01 19:00)

    Video gaming has moved out of the basement into the big league with eSports—the next wave in social networking. Will traditional TV sports get into a battle royale with eSports or will broadcasters work with gaming companies find monetization synergies? Deloitte’s Duncan Stewart and Chris Arkenberg have the answers.

     
  • From expert-only to everywhere: Artificial intelligence and 5G networks (2019/05/01 19:00)

    5G’s ultra-fast, low-cost networks are set to change the way the world experiences mobile—and connectivity. Deloitte’s telecom leaders—Paul Lee, Jeff Loucks, and Duncan Stewart—weigh in on the synergies 5G will unlock among AI, cloud, and IoT.

  • Tuning in: Smart speakers and the resilience of radio (2019/05/01 19:00)

    The popularity of smart speakers is soaring off the charts, even though they’re an urban-wealthy trend right now. And video hasn’t killed the radio star. In fact, radio is edging out TV in terms of listening time, according to the predictions of Deloitte’s technology leaders Paul Lee and Duncan Stewart.

  • The future is now-ish: 3D printing and quantum computing (2019/05/01 19:00)

    Both quantum computers and 3D printing have received a lot of hype, but the reality is is more complex than the headlines. Deloitte technology leader Duncan Stewart breaks down what to expect from these disruptive technologies. 

  • China by design: Connectivity and semiconductors (2019/05/01 19:00)

    China’s advances in 5G and semiconductors give it an edge in machine vision and machine learning. Those technological advances are firing up the country's ambition of greater independence and control over its own destiny, say Deloitte’s Paul Lee and Chris Arkenberg.

     
  • The duct tape guide to digital strategy (2019/04/17 17:04)

    How can organizations survive the disruption caused by digital technologies? By embracing a digital environment, encouraging a culture of technology-enabled collaboration, and having the courage to experiment and fail, say Deloitte’s Ahn Phillips and Boston College’s Jerry Kane, authors of The Technology Fallacy .

  • 2019 Banking and Capital Markets Outlook (2019/03/27 10:47)

    Economic fundamentals are strong, the regulatory climate is favorable, and transformation technologies are more effective than ever before. Now is the time for the banking industry to rethink transformation and pursue long-term strategic change, say Deloitte’s Val Srinivas, Scott Baret, and Anna Celner.

  • Beyond the digital frontier (2019/03/06 16:51)

    Scott Buchholz and Bill Briggs, technology leaders at Deloitte, recap their 2019 Tech Trends report with a look at how today’s technology landscape is driving businesses strategy and laying the groundwork for future innovation.

  • Pervasive intelligence (2019/02/20 07:30)

    We are entering the era of pervasive intelligence thanks to AI. David Schatsky, leader of Deloitte's trend-sensing program, says it is high time companies took stock of the impact this will have on their businesses and position themselves to reap the benefits.

  • New year, new nudges (2019/02/07 23:19)

    Behavior change is hard! But when done smartly, with the help of behavioral nudges, you can set yourself up to succeed. It’s all about building the right environment.

  • 2019 Insurance Industry Outlook (2019/01/28 18:59)

    Sustained economic growth, rising interest rates, and higher investment income contributed to a strong year for insurers in 2018. Tanya talks to insurance practice leader Gary Shaw about the possibilities for 2019—will it be another banner year, or will longer-term challenges like the potential for economic slowdown and ongoing disputes over tariffs and trade rules cast a shadow on the industry?

  • 2019 Investment Management Industry Outlook (2019/01/28 18:58)

    Investment management is in a period of rapid change, driven by shifting investor preferences, margin compression, regulatory developments and advancing technologies. Patrick Henry leads Deloitte’s investment-management practice in the United States, and he helps Tanya understand how technology, talent, and economic changes may affect investment management firms.

  • 2019 Commercial Real Estate Industry Outlook (2019/01/28 18:46)

    The commercial real estate industry thrives on risk, but it’s not always so open to change. Tanya talks to Bob O’Brien, who leads Deloitte’s global real estate sector, and Jim Berry, U.S. leader for real estate, about how new business models and competition, extensive use of technology, and changing tenant and investor expectations are redefining the commercial real estate industry.

  • The Press Room's best of 2018 (2018/12/13 07:25)

    Among the 2018 Press Room highlights were examinations of the good and bad of technological innovation, internal hiring opportunities, and how to piece together the digital thread. This episode recaps the key themes of those previous episodes.

  • State of AI in the Enterprise (2018/11/28 07:01)

    When implementing AI technologies, companies face social, ethical, and logistical challenges. Tom Davenport, of Deloitte’s analytics and cognitive practice, says a deeper understanding of AI and a pragmatic approach to its adoption can show a way forward.

  • 2018 Deloitte holiday retail survey: Shopping cheer resounds this year (2018/11/13 23:23)

    What does the 2018 holiday season have in store for retailers? According to Rod Sides, Deloitte’s wholesale and retail distribution practice’s US lead, consumer optimism and a strong US economy point to a successful season.

  • Coming of age digitally (2018/10/31 01:21)

    Achieving digital maturity involves changing how things are done -- and having the courage to fail. Tanya Ott met with Jerry Kane and Anh Phillips to discuss how organizations can overcome these challenges and realize fully the perks of going digital.

  • Digital media segments: Looking beyond generations (2018/10/31 01:17)

    Consumers now are in control of when, where, and how they view content. Tanya Ott joined Deloitte’s Jeff Loucks and Kevin Westcott to discuss how media and entertainment companies can meet consumers’ ever-rising expectations.

  • Nudging toward better health (2018/08/22 22:58)

    Nudges are being used today in increasingly varied ways to drive consumer behavior.  Similar strategies in health care can lead to better medical decisions and improved patient outcomes, says Mitesh Patel of the Penn Medicine Nudge Unit.

  • Are you overlooking your greatest source of talent? (2018/08/08 18:30)

    Is hiring internally beneficial, and if yes, then what stops companies from doing so? Host Tanya Ott spoke with Robin Erickson, Denise Moulton, and Bill Cleary about the promise internal mobility holds and the barriers to its more widespread adoption.

  • The symphonic enterprise (2018/07/23 21:58)

    How do we work alongside bots without resenting them? And can there be poetry in the technology enterprise? Bill Briggs discusses these and other technology trends of 2018.

  • Are we headed for a poorer United States? (2018/07/23 21:49)

    Millennial households in the United States have fewer assets and lower income than older households, which is a concern. Technology could come to rescue by improving productivity and helping people earn more, says Patricia Buckley.

  • Fooled by the hype (2018/07/23 20:17)

    Assessing the worth of a new product or technology projected as the next big thing can be tricky. Brenna Sniderman, Susan Hogan, and John Lucker say a more pragmatic approach can help business leaders separate reality from the hype.

  • Turning consumers into prosumers for ethical shopping (2018/06/27 17:35)

    A challenge to selling ethically produced products is getting consumers to follow through on their good intentions. Georgetown’s Neeru Paharia, who spoke with Tanya Ott at Deloitte’s 2017 Nudgeapalooza conference, discusses how to better guide consumer behavior.

  • Following the digital thread (2018/06/14 17:03)

    The digital thread integrates the virtual and real worlds in a way that could spark a revolution in how we make and deliver products. Tanya Ott spoke with Paul Michelman and Mark Cotteleer about how organizations can capitalize on this emergent technology. 

  • Designing work environments for digital wellbeing (2018/05/14 23:14)

    Does the “always-on” workplace standard always facilitate well-being? The pursuit of efficiency and effectiveness may have had some unintended consequences, but technology enhances—and not rules—our lives, say Jennifer Fisher and Connor Joyce.

  • Selling industry 4.0 (2018/04/27 17:21)

    The connectedness and data volumes of Industry 4.0 are not only changing manufacturing and supply chains; they’re also changing how salespeople sell these connected products. Listen to a discussion on selling Industry 4.0, from questions on accountability to overcoming the fear of failure.

  • Can good behavior be habit-forming? (2018/03/14 16:20)

    How do we expand our thinking of behavioral science—and habit formation—beyond the nudge? The first podcast from Deloitte’s 2017 Nudgeapalooza conference, which focuses on how behavioral insights can improve outcomes in health, commerce, and public policy.

  • Moving from best to better and better (2018/01/25 17:39)

    Just scaling efficiency may no longer be enough for companies to thrive. Instead, the key may be to track the progress of work groups with a clear shared goal, say John Hagel and Maggie Wooll.

  • New year, new you (2018/01/10 16:48)

    It’s that time of year again when we make resolutions—most often to lead healthier, better lives. This episode offers real, actionable ideas to help you with your work goals, from better managing time to balancing mindfulness with action.

  • Digital breadcrumbs, quantum computing, and potholes (2017/12/19 00:45)

    From dark analytics or probing the depths of the deep web, to tapping the wisdom of the crowd through predictive analysis or the brave new world of quantum computers, 2017 was a breakthrough year. Tanya Ott presents excepts from some of our thought-provoking technology podcasts of 2017. 

  • Generation Z enters the workforce (2017/12/06 17:00)

    The Gen Z workforce is bringing new experience -- and new expectations -- as they enter the job market. Carolyn O’Boyle talks about technology advancements being a bane or a boon for these entry-level Gen Zers and the critical cultural transition required when handling the new kids on the block.

  • Deloitte Insights | Reimagining measurement (2017/11/23 21:08)

    Non-profits have to be accountable for the money they receive and foundations today are increasingly asking for hard data. But how do we reimagine measurement to measure social impact? Rhonda Evans and Tony Seisfeld discuss.

  • 2017 Deloitte holiday survey (2017/11/08 19:00)

    The holiday shopping season is upon us—and it’s good news for retail. Consumer confidence is up and forecasts show that holiday sales will follow suit. Rod Sides talks about experiential giving, disruption in retail, consumer expectations, mobile payments, and much more.

  • Avoiding the feedback monsters (2017/10/25 07:00)

    Giving—and receiving—feedback is one of the most difficult tasks from a talent perspective. Done well, it can go a long way in building healthy working relationships; done badly, it can lead to lead to bigger problems than it hoped to address. Todd Fonseca and Tim Murphy talk about behavioral principles and how they influence the feedback process.

  • The essential guide to CIO Transitions (2017/10/11 17:38)

    The average tenure of one of the most high-stakes, challenging jobs in an organization is just four years. Why do technically proficient leaders stumble when it comes to soft skills? Khalid Kark clears the air about how CIOs can manage expectations in their new role.

  • The internet of things in the real world (2017/09/27 16:53)

    The Internet of Things touches diverse sectors, from agriculture to health to automotive. How is IOT helping farmers irrigate better? How are the lessons from retail being applied to health care? How is the auto industry handling all this data? Tanya Ott finds out how IOT is transforming the world.

  • A data-driven approach to identifying future leaders (2017/09/13 03:54)

    Is a leader born or made? Executives and HR have historically held divergent opinions. The answer in fact lies somewhere in between. Stacey Philpot and Kelly Monahan talk about how inherent biases can become barriers in choosing a leader—and how diversity and a data-driven approach can remove them

  • Catch the wave (2017/08/23 16:38)

    The future of work is hybrid. Technology is getting smarter and reskilling and retraining need to be the main weapons in every employee’s armory. Josh Bersin talks about continuous apprenticeship, the culture of lifelong learning, and the need to overcome the fear of reinventing ourselves.

  • Achieving digital maturity (2017/08/09 07:01)

    In this changing digital world, are companies culturally distinct enough to be called digitally mature? Are they treating digital as core to their strategy, encouraging their staff to think digitally, and developing their people? Anh Phillips and Jerry Kane give us a sense of digital maturity.

  • Navigating the Future of Work (2017/07/26 17:52)

    As work gets disconnected from jobs and the gig economy gains momentum, what will offices of the future look like? With an augmented workforce, many of your co-workers may not even be human. Jeff Schwartz and Tom Friedman talk about skillfully navigating these uncharted waters.

  • Your team is your brand (2017/07/19 02:41)

    Does your team work best as a relay or a basketball team? What do you do when you inherit a dysfunctional team? Do you have the right people in the right seat? How are your team’s goals being set and met? Ajit Kambil answers these questions as he talks about trust, teamwork, and collaboration.
     

  • TimeHacks (2017/06/28 21:46)
    Advice from the Press Room archives
  • Predictably Inaccurate (2017/06/07 19:07)

    Do our digital breadcrumbs truly portray who we really are? In the mad rush to collect big data, are companies overlooking the fact that not all of what they have might be relevant? John Lucker, Susan Hogan, and Trevor Bischoff share insights on targeted messaging, data integrity, and much more.

  • Quantum computing in the marketplace (2017/05/24 17:11)

    Quantum computing, which can perform complex calculations exponentially faster than normal computers, has the potential to create great wealth by reimagining how problems are solved. But this huge computational power, if not managed responsibly, can have serious consequences, warns David Schatsky.

  • TalentManagement (2017/05/10 16:39)

    As a new leader, having the right team in place can make or break your position. Ajit Kambil spoke with Tanya Ott on the trade-off between time and talent, and how to handle your incoming team—from glass breakers to Eeyores.

  • AI in government (2017/04/27 19:00)

    What do government workers need more of? Time. And that’s exactly what artificial intelligence promises to offer. Our research suggests that cognitive technologies can help agencies free up billions of labor hours per year, to be spent doing real work, not drudge work.

  • Facing the opioid epidemic (2017/04/05 19:00)

    Six degrees of separation applies to the opioid crisis as well—most people are only a few steps away from someone who’s struggled with addiction. Kevin Bingham discusses the massive amount state and federal agencies are spending to combat this epidemic, as well as the resulting innovative solutions.

     
  • Unlocking human potential (2017/03/22 17:38)

    The growing wellness industry attests to people’s need to destress and slow down. Finding the balance between roots and shoots—between inward reflection and outward exploration—can be the key here, say Maggie Wooll and Duleesha Kulasooriya.

  • The rise of mobility as a service (2017/03/09 00:00)

    By 2025, private cars might become obsolete. With growing congestion along with innovative transport options, mobility as a service—using public and private transportation seamlessly and on demand—is gradually becoming a reality, says Warwick Goodall.

  • Time: A new executive's most irreplaceable resource (2017/02/22 23:21)

    Executives who take on a new C-level role often find themselves working 80-hour work weeks, making burnout pretty much inevitable. Based on his experience in over 250 labs with new CFOs, Ajit Kambil discusses the five things new C-suite executives can do to take back their time.

  • Preparing for digital innovationsT (2017/02/08 16:26)

    New technologies present some incredible opportunities, but could also bring threats. Tanya Ott and Bill Briggs discuss the ethical issues and potential social impacts around the technologies of tomorrow. 

  • Making cities smarter (2017/01/25 20:04)

    As massive, complex organisms, cities somehow manage to deliver services, move products and goods, protect us, educate us, inspire us. But how can they do it smarter? Jim Gusczca and Bill Eggers talk about how urban planners can harness the wisdom of the crowd to deliver better services.

  • The six signature traits of inclusive leadership (2017/01/05 03:38)

    What does it take for a leader to truly encourage diversity in the organization? And does diversity go beyond just talent? Juliet Bourke spoke with Tanya Ott on outdated leadership models, global mega-trends, and the six traits of inclusive leadership.

  • Does scarcity make you dumb? (2016/12/05 22:30)

    When people lack the tools and resources needed to operate effectively, they fall prey to the scarcity mind-set. If left unchecked, scarcity can have deleterious effects on performance. The good news is, leaders have an opportunity to help prevent scarcity before it happens.

  • Industry 4.0 and manufacturing ecosystems (2016/11/21 16:35)

    The fourth industrial revolution, or Industry 4.0, is upon us. Brenna Sniderman spoke with Tanya Ott on how systems—connected via the Internet—can now analyze data, and learn from and adjust to their environment to inform future activity.

  • Ringing in the retail (2016/11/07 23:07)

    The decline of retail theater; the Prime Effect; the mismatch of consumer expectations and reality.... Rod Sides and Tanya Ott discuss this holiday season’s consumer shopping trends, as described by the 2016 Holiday Retail Survey.

  • Tech Trends 2016 (2016/09/05 19:00)

    Can blockchain become as sexy as virtual reality or the Internet of Things? And of trillions of signals potentially being processed, how do we isolate the few that are meaningful? Bill Briggs discusses 2016’s tech trends with Tanya Ott.

  • Gaming away the leadership gap (2016/08/15 17:54)

    How can video games help organizations develop better leaders? Cary Harr and Roxanne Splitt discuss how games, or simulations, encourage employees to examine their unconscious biases and internalize behaviors to become more inclusive leaders.

  • Aligning the organization for its digital future (2016/08/02 16:42)

    Almost every company expects digital disruption in some form or another—but how are they actually preparing for it? Perhaps surprisingly, this preparation may need to be more cultural than technological. Tanya Ott spoke with Gerald Kane about companies’ differing levels of digital maturity as they compete in a rapidly changing world.

  • Hidden risks of a cyber breach (2016/07/25 07:30)

    Losing customer data to hackers can be costly and embarrassing, but losing intellectual property to cyber thieves could threaten a company’s future. Tanya Ott talks to Emily Mossburg and Ash Raghavan about the risks facing business today.

  • DU Press podcast | Preparing the doctor of the future (2016/07/06 05:06)

    Health care consumers are looking for the same quality of service that they get in other industries, while doctors find they increasingly need business skills: leadership, marketing, communication. Harry Greenspun discusses how physicians and medical schools are responding to these different pressures in the current health care environment.

  • Digital transformation in government (2016/06/06 07:00)

    Even though healthcare.gov was initially called a public policy disaster, it ended up being one of the best things to happen to a government unable to keep up with evolving citizen expectations. Bill Eggers spoke with Tanya Ott on how government agencies must change their traditional culture to a digital, innovative one to continue to successfully deliver services.

  • Executive transitions (2016/05/18 20:24)

    It’s not uncommon for top companies to spend hundreds of thousands of dollars to recruit C-suite execs—but the failure rate is high. Ajit Kambil spoke with Tanya Ott about the 90-day myth, and the three main areas newly hired C-level executives need to focus on to be successful.

  • The aging water infrastructure: Out of sight, out of mind? (2016/05/02 20:08)

    Water pipes in most US cities are more than 50 years old, andsome even double that age—leading to major health concerns andenormous costs from main breaks. Tanya Ott spoke with PatriciaBuckley about the water infrastructure’s “hidden crisis,” and fromwhere the money to prevent it will come.

  • HR for Humans (2016/04/18 19:10)

    Is it true that the more you pay people, the harder they will work? How can human resources move from focusing on processes to thinking about human motivation? Josh Bersin spoke with Tanya Ott about how behavioral economics disrupts HR—in a good way.

  • Patterns of disruption (2016/04/05 17:11)

    Why are potentially disruptive forces so hard to see? And how can executives make sense of the endless headlines on the subject? John Hagel and John Seely Brown spoke with Tanya Ott on how executives might need to change their lens to identify patterns of disruption.

  • Life-hacks, nudges and choice architecture: (2016/03/23 19:39)

    We all make bad decisions—but that doesn’t mean we make them for no reason. Behavioral economics aims to explain why we act the way we do, in large and small ways, and helps us better understand our family, neighbors, employees, customers—and ourselves. The goal: to put our natural irrationality to good use.

  • Global economic outlook (2016/03/14 17:43)

    China’s slowdown, plummeting oil prices, the risk of a US recession: Tanya Ott spoke with Ira Kalish, Deloitte’s chief global economist, about the major economic factors affecting today’s post-OPEC world.

  • Nudging New Mexico (2016/02/15 07:00)

    After the Great Recession, New Mexico’s Department of Workforce Solutions (DWS) tackled the difficult job of recovering money from people who’d been overpaid unemployment insurance. Joy Forehand of DWS and Deloitte’s Mike Greene spoke with Tanya Ott about how a combination of behavioral economics and analytics proved surprisingly effective.

  • Smart device, smart pay (2016/02/01 18:53)

    Mobile payments, or mPayments, have grown from a niche market to a potential $700–800 billion opportunity by 2017. Deloitte’s Craig Wigginton spoke with Tanya Ott about the factors related to mPayment’s growth, such as new wearable technology, consumer habits, and retailer investment.

  • Deloitte Review 18 (2016/01/18 19:00)

    Human biases extend beyond our personal lives to impact economic, regulatory, and management decisions more than we may realize. Deloitte’s Jon Warshawsky spoke with Tanya Ott about how behavioral economics can offer tools to better shape programs, policies, and products in a human-centric spirit, as presented in the upcoming issue of Deloitte Review.

  • The future of mobility (2016/01/04 16:32)

    Lighter, self-driving cars; no parking lots; lower revenue from traffic violations: What does the future of mobility promise? Tanya Ott spoke with Deloitte’s Scott Corwin about how industry incumbents must figure out where to play and how to win before rapid changes in transportation technology disrupt them.

  • A new understanding of Millennials (2015/12/07 07:00)

    Popular opinion considers Millennials to be lazy, entitled, and immature—but do the numbers corroborate this? Tanya Ott spoke to Deloitte’s Patricia Buckley about how economic conditions affect generational trends, such the regions where Millennials live and their mobility choices.

  • Ignoring bad news (2015/11/17 18:45)

    Whether and how to report bad news is a constant issue in organizations, with employees agonizing over the consequences. Tanya Ott spoke to Deloitte’s Mark Cotteleer and Timothy Murphy about how a framework—the message, messenger, and masses—can help organizations understand human biases to better communicate negative messages.

  • Deloitte's 2015 holiday survey (2015/11/02 23:26)

    Retailers can look forward to shoppers spending more this holiday season, with the economy picking up and low gas prices putting more money into consumers’ pockets. So what do they plan to buy and from where? Tanya Ott talks to Rod Sides, leader of Deloitte’s U.S. Retail Distribution Practice, about trends that came to the fore in the annual holiday survey.

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